Fix: Watchpoint Pack Not Working in Overwatch 2
Even though they paid $40 for the Watchpoint Pack for Overwatch 2, a significant number of players have expressed dissatisfaction with the functionality of their purchase. If you happen to be one of the unlucky users who can’t access the content of their Watchpoint Pack in Overwatch 2, please allow us to offer some potential solutions.
Because the Watchpoint Pack only contains cosmetics and Overwatch Coins, you may have access to some of your skins from it while others are still missing or you did not receive your Overwatch Coins. This is because the Watchpoint Pack is just cosmetics.
Update: Blizzard is continuing to work diligently on a permanent solution to the problem where players are not receiving the OW2 Watchpoint Pack content they purchased. Since there has been no announcement regarding the final implementation yet, you are welcome to test our solutions below.
What does the OW2 Watchpoint Pack have?
The Watchpoint Pack is a $40 purchase that unlocks the following items for players
- Space Raider skins for Soldier 76 and Cassidy
- All the skins from Overwatch 1 Legendary Edition
- Premium battle pass for season 1 of Overwatch 2 (includes instant access to Kiriko for new OW2 players)
- 2000 Overwatch 2 Coins
- Player Icon
Fix: Watchpoint Pack Not Working in Overwatch 2
There is currently no solution that is guaranteed to work that can restore missing Watchpoint Pack content if you are playing OW2 on a personal computer (PC). Once again, this is a problem on the server’s end, which in most cases is resolved after a few hours of waiting.
As a result, you are going to need some patience because Blizzard is currently experiencing issues with the server and is working to fix them. Restarting the game has proven to be effective in fixing the Watchpoint Pack issue in the vast majority of instances.
If this does not resolve the issue, you should get in touch with Blizzard Support. The steps that are outlined below should be followed to ensure a successful outcome.
- Go to the Battle.net support page and click on Contact Support.
- After that, Click on Overwatch 2, and a new tab will appear asking you to describe your issue.
- Describe your issue and then click “I still need help.”
- Now click payment and select Purchase Failure.
- Again click on Contact Us and Log in to your Battle.net account.
- Select the payment details, enter the error text you see, and describe the issue again.
- Once done, click Submit.
After successfully submitting the ticket, you might be required to wait for the problem to be fixed for twenty-four or even more hours. You may be able to join a Live Chat with Support and explain your problem to them in certain areas of the world.
It is our sincere hope that the customer service representative will be able to solve your problem immediately and provide you with access to your purchase.
How to fix Watchpoint Pack not working on PlayStation, Xbox, or Switch
You can give the following solutions a shot if you are playing Overwatch 2 on a console.
First, check to ensure that the Watchpoint Pack was installed properly. You must play the game utilizing the most up-to-date version.
The second thing you will need to ensure that there are no files from the original version of Overwatch (OW 1) still present on the system, as this may result in a conflict between the two different versions of the game.
A second solution is to reinstall the game; however, before doing so, you need to check that no files originating from OW 1 are still present on the system.
Where are Watchpoint Pack skins and coins?
Going to the in-game Store is the very first thing you can do to determine whether or not the Watchpoint Pack is functioning properly for you. There ought to be a Watchpoint Pack available for purchase in the shop. If you click on it, it will bring up a list of everything that comes in the pack.
If there is text or a mark next to the skins that are colored green and say Owned, this indicates that you have access to the Watchpoint Pack.
After selecting the skins you want to use from the drop-down menu, you can quickly equip them by pressing the Equip button. Alternatively, you can also locate all of these skins in the Heroes section of the main menu, within the distinct cosmetics area that corresponds to each hero.
Once you have opened a hero’s page in the Overwatch 2 Heroes section, you can check your OW2 coin balance in the top right corner of the screen. To customize the player icon, go to Career Profile and then click the tab labeled Customization.
